Regulated industries

The managed IT partner for London’s regulated firms.

Banks, investment firms, insurers and law firms in Canary Wharf and the City answer to regulators, auditors and clients. Cre8 IT runs the IT and security controls they expect, keeps the evidence, and is itself certified to ISO 27001:2022.

Who this is for

Built for firms that answer to a regulator

Financial and professional firms in Canary Wharf and the City have the same day-to-day IT needs as anyone, plus a regulator who will ask how it is run.

Asset and wealth managers

Strong access control, client data protection and audit-ready records for investment managers, wealth managers and funds.

Advisory, brokerage and corporate finance

Smaller regulated firms that need a complete IT function without building a team, and evidence they can show quickly.

Fintech and payments

Fast-growing firms that must scale securely, manage many providers and meet incident reporting deadlines.

Insurance and intermediaries

Firms handling sensitive client and claims data that clients and partners expect to see evidence about.

Family offices and holding companies

Private groups with sensitive data, reputational risk and lean teams.

Law firms and professional services

SRA-regulated law firms and professional services firms that hold confidential client information, handle client money and receive security questionnaires.

Several regulators, overlapping rulebooks

UK regulators at a glance

The goals are similar and the details differ. Many firms answer to more than one regulator, and to the ICO for personal data.

	FCA	PRA	SRA
Who it regulates	The conduct of all authorised financial services firms, and the prudential standards of firms the PRA does not supervise	The safety and soundness of banks, building societies, insurers and major investment firms (dual-regulated with the FCA)	Solicitors and law firms in England and Wales
IT and resilience rules	SYSC systems and controls, including SYSC 15A operational resilience for in-scope firms	Operational Resilience Part of the PRA Rulebook and SS1/21	Code of Conduct for Firms: effective governance, systems and controls
Outsourcing and IT providers	SYSC 8 outsourcing, and FG16/5 on cloud and third-party IT	SS2/21 Outsourcing and third party risk management	Firms stay accountable for outsourced services and client confidentiality
Incident reporting	Significant operational incidents under Principle 11 and SUP 15.3; new reporting rules (PS26/2) apply from 18 March 2027	Notification rules today; new operational incident and third-party reporting rules from 18 March 2027	Report serious breaches promptly, and cyber incidents that affect or could affect clients
Personal data breaches	UK GDPR: notify the ICO without undue delay and, where feasible, within 72 hours, unless the breach is unlikely to result in a risk to individuals

Summary for orientation, reviewed 25 September 2026. Confirm the current wording in the FCA Handbook, PRA Rulebook and SRA Standards and Regulations. This is not legal advice.

Canary Wharf financial services

Managed IT and cyber security for FCA and PRA regulated banks, investment firms, insurers and fintechs, built around operational resilience and outsourcing expectations.

Law firms

Managed IT and cyber security for SRA-regulated law firms in the City and across London, built around client confidentiality and the SRA’s expectations.

What we do

Six things regulated firms need from an IT partner

A regulator-ready baseline

Identity, devices, patching, backup and monitoring configured to what the FCA, PRA and SRA expect, with Cyber Essentials as a minimum.

Microsoft 365 governance

Conditional Access, managed devices, controlled sharing, labels, retention and logging that you can evidence.

Recognised frameworks

Preparation and evidence for ISO 27001 and Cyber Essentials, mapped to what your regulator and your clients expect.

Audit readiness

A standing evidence pack, regular reports and a mock audit, so requests are answered in minutes.

Vendor and outsourcing oversight

A provider register, tiering, due diligence and contract terms that give you the oversight regulators expect.

Incident readiness

A written, exercised plan, clear roles and a route to your regulator and the ICO within their deadlines, with optional 24/7 monitoring through SOC as a Service.

Why Cre8 IT

Certified, experienced and open to scrutiny

Supporting businesses across the UK, UAE and KSA since 2012. We support regulated financial firms today, including an advisory and investment firm in Abu Dhabi Global Market, and bring the same evidence-first approach to firms in London.

Regulated firms should ask hard questions of their IT provider. Ask for our certificate and its scope, how we vet and supervise engineers, and how we control privileged access. We expect the questions and answer them.

Our credentials

ISO 27001:2022

Information security management

ISO 9001

Quality management

Microsoft Partner

Certified partner

Insights

Read the guides

Sourced to the regulators’ own text and dated, so you know how current they are.

FCA and PRA

FCA and PRA IT requirements: what regulated firms need to evidence

A plain-English guide to UK operational resilience (SYSC 15A and SS1/21), outsourcing (SYSC 8 and SS2/21), the new incident and third-party reporting rules, and the evidence a regulated firm should be able to show.

7 min read · Reviewed 25 September 2026

Microsoft 365

Microsoft 365 governance for regulated firms: a practical baseline

How to govern Microsoft 365 in an FCA-, PRA- or SRA-regulated firm: identity, devices, data, logging and licences, with a 30-day order of work.

4 min read · Reviewed 25 September 2026

Cyber Essentials

Cyber Essentials for UK regulated firms: what changed in 2026 and why it matters

What Cyber Essentials covers, what changed in April 2026, why it matters to FCA- and SRA-regulated firms, and how it compares with ISO 27001 and the regulators’ own rules.

4 min read · Reviewed 25 September 2026

ISO 27001

ISO 27001 for regulated firms: how it supports FCA, PRA and SRA expectations

What ISO/IEC 27001:2022 certifies, how its controls map to FCA, PRA and SRA expectations, and how to read a supplier’s certificate.

4 min read · Reviewed 25 September 2026

Audit readiness

IT audit readiness for regulated firms: an evidence-first checklist

How to be ready when a regulator, auditor or client asks for proof of your IT and security controls: the evidence pack, a mock audit and a six-week plan.

3 min read · Reviewed 25 September 2026

Vendor management

IT vendor and outsourcing management for FCA, PRA and SRA regulated firms

How to manage IT providers when you are regulated in the UK: a register, tiering, due diligence, contract terms, ongoing oversight and the new third-party reporting rules.

4 min read · Reviewed 25 September 2026

FAQ

Common questions from regulated firms

What is a managed service provider for regulated firms?

A managed service provider (MSP) runs a firm’s IT and security as an ongoing service. For a regulated firm it should also produce the evidence regulators, auditors and clients expect. Because you remain responsible for outsourced services, contracts, reporting and certifications matter as much as response times.

Does using Cre8 IT make us compliant?

No provider can make you compliant. Regulated firms remain responsible for their obligations. We run and evidence the technical controls, help you prepare for reviews, and expect you to oversee us as you would any material provider.

We answer to more than one regulator. Do we need separate IT arrangements?

Not usually. One provider and one security baseline can serve a group regulated by the FCA, the PRA or the SRA. Reporting routes, deadlines and rule references differ, though, so your evidence and incident procedures should reflect each regulator, plus the ICO for personal data breaches.

Talk to a specialist about your obligations

Tell us about your firm and your regulator, and we will suggest a practical first step, whether that is a gap assessment or ongoing support.